How long will it take to ship my order?
All orders are processed within 2-7 business day and normally shipped within 7-14 business days. Deliveries take on average 5-10 business days and in rare cases 20+ business days..
When will I receive tracking information:
Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number.
If you do not receive your tracking number within 7 business days, please contact us!
US orders usually take between 10-15 business days to be delivered from the date they are shipped.
Worldwide orders take 7-21 business days and in rare cases can take 30+ business days. Please note in some countries, customs may cause an additional delay in delivery.
We recommend that you keep an eye on your tracking.
You can cancel your order within 24 hours only after your purchase.
-Orders may need to clear Customs in your country.
-moslily is not responsible for delays caused by the Customs department in your country.
-Additionnal costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or Customs clearance delays as a reason for requesting refunds or leaving negative feedback.